Community Engagement Services

The Small World Labs Community Engagement Program services are designed to identify and do what is necessary to create a successful social network that attracts and retains members. Small World Labs works with each client to determine the top areas for focus and activity. Small World Labs has found that its Community Engagement Program tends to increase the activity in a client’s community by 300-400%.

Depending on the client’s needs, SWL’s role may vary from one of strategic consultant, to operational executor, or both. You'll find our overview of services below.

    1. Strategic Set Up
    Our team will take the lead in planning the optimal configuration of your community, including content development, seeding, and community planning. We will also create and manage a community launch strategy and plan.

    2. Member Engagement and Vibrancy
    We will create and identify featured content, execute a community communication plan, and enhance usability in order keep your community fresh.

    3. Member Acquisition
    To help your community grow our team will evaluate current public relations strategies and develop and run members acquisition campaigns.

    4. Moderation
    Our team will take a proactive approach to your community, including developing guidelines, reviewing content, and moderating content in adherence with them.

    5. Advanced Metrics and Reporting
    To monitor the health of your community, we conduct and analyze reports using Google Analytics or our own API.

    6. Technical Customizations
    Our team can create custom blocks, widgets, and solutions in order to meet any specific functional needs of your community.