Small World Labs

Creating and Sustaining Community Online

Small World Labs helps nonprofit organizations build a sense of community with their supporters, members, volunteers, and other constituents. Our online social platform provides the extensive collaboration, communication, and sharing capabilities to create an environment and experience that is tailored to your target audience. Whether you want to acquire new constituents, increase donations, or spread the word about your mission, Small World Labs can ensure that your online community thrives from day one.

A Flexible Platform Built for Nonprofits

The Small World Labs Community Platform is both extensive and adaptable, with features that can be easily customized to create the right experience, appearance, and tone for your community.

A Social Hub The foundation of your community includes registration and login, welcome flows, member profiles, user dashboards, bookmarks, comprehensive search, and activity streams. Users are instantly updated on the latest community happenings. User-Generated Media Users can upload photos, videos, and files, as well as comment and provide feedback on existing assets, enriching your site. Talk and Learn Members can create and participate in discussion forums and blogs, browse and review resources, and collaborate on documents. Using our social discussions feature, members can aggregate content from across the Internet, creating a valuable knowledge base.

Sophisticated Segmentation Constituents can join various groups and micro-communities within the site, as well as be assigned to personalized segments, helping you better understand and target your audience. Stay Connected On the Go With our mobile optimization, members can stay connected to the community via their smartphones, no matter where they are. Encourage Engagement Members can coordinate events and receive points and badges for participating in the community, engaging with your organization both on- and offline. Additional Features Customized forms, approval work-flows, multiple languages, paid access, advertising, polls, mentoring options and more.

Full-Service Community Building Approach

Our Implementation Team provides the strategic consulting, design, and set-up services to guide you through the process of establishing a successful online community.

Surveying Needs All of our implementations begin with a detailed survey of your organization’s needs to ensure that you have the optimal configuration of features. Visual Design Our team can create an original visual design to give your community a consistent look and feel across all site pages.

Design Application Whether we create an original design or use your one provided by your organization, we apply the design to your community through CSS (cascading style sheets), ensuring aesthetic appeal. Configuration Set-Up & Platform Training Based on the results of the survey, our team sets up your community in its optimal configuration. We then train you on how to administer and manage your community going forward.

Engagement Services Keep Members Involved

Our Community Engagement Team helps develop and implement the programs, best practices, advanced metrics, and engagement activities to ensure that your community continues to succeed.

Strategic Set-up Our team will take the lead in planning the optimal configuration of your community, including content development, seeding, and community planning. Member Engagement and Vibrancy We will create and identify featured content, execute a community communication plan, and enhance usability in order keep your community fresh. Member Acquisition To help your community grow our team will evaluate current public relations strategies and develop and run members acquisition campaigns.

Moderation Our team will take a proactive approach to your community, including developing guidelines, reviewing content, and moderating content in adherence with them. Advanced Metrics and Reporting To monitor the health of your community, we conduct and analyze reports using Google Analytics or our own API. Technical Customizations Our team can create custom blocks, widgets, and solutions in order to meet any specific functional needs of your community.

Expertise to Lead & Passion to Drive Success

An Experienced Company with a Results-Driven Approach Small World Labs has successfully developed and launched over 100 online communities using our platform. Our combination of an enterprise-level platform, strategic implementation, and a full service community building approach has helped us achieve the following results for our clients: The Genesis of Small World Labs A pioneering company in the online community industry, Small World Labs was founded after its CEO, Michael Wilson, witnessed the transformative effect of early Internet technologies on his deaf parents.

Previously cutoff from the rest of the world, Michael's parents used nascent online tools to connect with others, share experiences, and build a sense of community and belonging. Small World Labs' mission is to partner with purpose-driven organizations, help them empower and connect their supporters, and make the world a smaller place. Trusted by Major National and International Nonprofits At Small World Labs, we draw inspiration from our amazing clients. We're proud to be trusted by so many worthy organizations, some of which are listed below: