Michael Wilson, CEO and Founder

Michael founded Small World Labs with the goal of providing organizations with the collaborative technology and solutions necessary to better connect with and empower their constituents, in a manner similar to which Michael saw early Internet technologies empower his deaf parents and connect them with the outside world.

Prior to founding Small World Labs, Michael served as the Director of Product Management at Coremetrics, a leading provider of web analytics solutions (now a division of IBM). As head of the group, Michael's responsibilities included delivering new products and services, evaluating new markets, and assessing partner technologies. Prior to that, Michael was a management consultant for R. B. Webber & Company (a spin-off of McKinsey and Boston Consulting Group associates) where he led projects for high-tech companies, including Hewlett-Packard, Sprint, FedEx, ReSound (a hearing assistance accessories provider), and several start ups.

Michael holds a B.A. in economics with summa cum laude and departmental honors from Yale University, and has completed studies in international economics at Oxford University. Michael also serves on the board of the Texas School for the Deaf Foundation.

Miles Sims, Vice President of Professional Services

As VP of Professional Services, Miles works closely with current and potential Small World Labs clients to develop strategies for growing and expanding their communities, whether through community engagement techniques or product extensions.

Prior to joining Small World Labs, Miles held various positions at AT&T including roles on the U-verse IPTV team and the product marketing team working directly with Yahoo! on the AT&T Yahoo! Partnership. After his time at AT&T, Miles successfully launched and managed his own start-up company in the social commerce and online apparel arena. Miles has an extensive product background that includes social media technologies, web services, online security products, online communications services and is considered a thought leader in creative solution finding in today's more complicated social media environment. Miles holds a B.S. in Communications from Tarleton State University.

Mariano Caceres, Vice President of Strategic Clients

As Vice President of the Strategic Enterprise division, overseeing business development opportunities for new social collaboration platform deployments, Mariano has among his responsibilities to identify key, strategic nonprofits and associations that are a good match for the implementation of an enterprise level online community strategy and engagement program. Mariano conducts needs assessments, gathers technical requirements, and assists clients in ascertaining the level of functionality and feature set that will help them meet their goals and objectives for their social collaboration space, always with an aim for seamless integration with existing websites, constituent databases and tools.

Mariano got his start as an Account Director for high caliber ad agencies, including LatinWorks (Omnicom) and Montemayor (Global Hue). From there he developed the most successful brand of Spanish-language greeting cards in the US market, later to be spun-off and sold to Hallmark. After these successful stints in the Hispanic advertising and entrepreneurial worlds, he directed the expansion of massively multiplayer online role-playing games World of Warcraft, Marvel Comics, DC Comics, and other licensed online game platforms for Upper Deck Entertainment. Subsequently, he founded The AXXIS Agency, a strategic digital marketing consultancy focused on online political mobilization, issue advocacy and public institution websites, concurrently launching the nonprofit organization Politica Stereo, aimed at encouraging online citizen political debate in the fledgling democracies of Latin America. In 2008 he joined Small World Labs to head the expansion of the company into the nonprofit and association space, being instrumental in the development of the platform’s award winning focus on constituent collaboration and engagement tools. Mariano holds an MBA from the Thunderbird Global School of Management and a BBA from the University of Texas at Austin.

Dan Germain, Vice President of Business Development

With over 30 years of experience developing and deploying software to the nonprofit sector, Dan brings extensive knowledge and expertise to his role as Vice president of Business Development, where Dan manages global strategic partnerships with software vendors, digital agencies other firms interested in partnering with Small World Labs. Dan also works with strategic accounts on identifying opportunities for improving revenue, retention, and engagement through the deployment of social collaboration spaces.

Prior to joining Small World Labs, Dan held similar roles for Advanced Solutions International, a leading vendor of association management software, at Campus Management Corp., MIP where Dan was VP of Product Management, and Sage’s Nonprofit Division where he held the position of Vice President and General Manager focusing on product management, marketing, and mergers and acquisitions.

Dan holds a degree in Mathematics and Computer Science from UCLA, and attended the Option II MBA program at the University of Texas at Austin.

Ken Aponte, Sr. Director of Community Solutions

As Senior Director of the Community Solutions group, Ken upholds the group's charter in assisting Small World Labs clients in building, growing and managing their communities and thereby maximizing the value of their investment. Prior to joining Small World Labs, Ken served in several client-facing roles as a Solution Architect with Skillsoft, a pioneer in the field of e-learning with a long history of innovation, and as a Management Consultant with Diamond Management and Technology Consultants (now the advisory arm of PriceWaterhouseCoopers). As a Solution Architect and Management Consultant, Ken's responsibilities focused on working with clients to identify their largest and most complex business challenges and developing and executing programs to address those challenges through investments in people, process or technology. Prior to that, Ken was a Design Engineer for Nvidia and Motorola where he participated in large semiconductor chip development programs. Ken is also a combat veteran of the US Army having served tours in Central America.

Ken holds a MBA from Carnegie Mellon University where he held the Walter Jones Fellowship and served as class President. He also has an MS in Computer Engineering with a focus on chip architecture from The University of Texas and a BS in Electrical Engineering from Rochester Institute of Technology.

Carol O'Brien, Sr. Director of Strategic Clients

Carol is a recognized business and marketing strategist with over 20 years of helping Fortune 500 companies and startups alike achieve their business, customer, and brand objectives. In her role as Senior Director of Strategic Clients, Carol guides nonprofit organizations in determining how new social collaboration spaces can drive their constituent engagement and deliver on their missions. Using her seasoned strategic skills and social marketing expertise, Carol maps client needs and existing technical tools to the Small World Labs platform resulting in precise solutions that maximize ROI.

Prior to joining Small World Labs, Carol served in senior management roles in strategy development and client services with Fidelity Investments and Babson College. As an Account Director with Digitas (a member of The Publicis Group) she consulted to Fortune 500 organizations including American Express, Bausch & Lomb, Motorola, and Xerox on their online marketing and web strategies. Prior to that, Carol served in a marketing leadership role for PricewaterhouseCooper’s high technology, software, and new media groups. She is also an entrepreneur and author.

Carol received her MBA cum laude from Babson College’s FW Olin Graduate School of Business. With a dual major in Economics and Communications, Carol received her undergraduate degree from the University of Michigan.

Jeremy Demers, Director of Marketing

A seasoned marketing professional with 10+ years of experience, Jeremy Demers is tasked with leading marketing activity at Small World Labs. He is currently responsible for strategic, event, interactive, content, and digital marketing efforts for the organization.

Prior to joining Small World Labs, Jeremy served as Marketing Manager for Perficient, a leading IT consulting firm, where he managed lead generation, event, partner, and budget activities. Jeremy earned his MBA from the University of Texas and his bachelor’s degree from Texas A&M University.

Julian Strahan, Director of Technology

Julian manages the software development and IT infrastructure teams. He has over 10 years software development experience. Julian joined Small World Labs in November 2009 after serving as the senior business applications developer for the biotech company Viagen Inc.. Prior to that, he was a software development supervisor for Reynolds and Reynolds, the largest provider of automobile dealership software. Julian graduated from Texas State University with B.S. degrees in Computer Science and Biology.

Matt Ott, Director of Community Solutions Marketing

As Director of Community Solutions Marketing, Matt works with the Small World Labs Community Solutions Team and Small World Labs clients to increase community engagement and community success through innovative and strategic marketing techniques.

Prior to joining Small World Labs, Matt has had an active career in marketing, business development and operations with companies such as Apple, Quantum, Terayon, Motorola, and Pennwell. He has also served a diverse client base of Fortune 500 companies, start up businesses, and nonprofits as head of his own marketing consulting firm for over 7 years.

As co-founder of two successful nonprofits serving the music community in Austin, Texas, Matt has a deep passion for the creation and success of nonprofit, mission-based organizations.