We understand the call and need to be more open. But… what exactly does that mean? Openness is “having the confidence and humility to give up the need to be in control … while inspiring commitment from people to accomplish goals,” writes Charlene Li
while proffering her opinion on the subject. However, an abdication of control without acute focus on its impact towards goals leads to ineffectiveness. While it may sound like a paradox, an organization that desires to be open and still accomplish its goals requires a set of controls to be in place. This seeming paradox drives the organization of openness into two types, with ten elements between them.
OPEN INFORMATION SHARING
Explaining is used to share information about and the logic behind decisions, direction, or strategy with the goal of gaining buy-in to the idea so everyone is aligned. Mullen Communications
shares quarterly financial information as well as the AAAA
’s industry salary information with employees. Sharing financial information builds trust and buy-in with employees. Sharing industry salary information combined with a policy of paying within the inner-quartile removes distractions.